Drop-in Assistant
The Benedict Center is seeking a Drop-In Center Assistant, Sisters Program part-time person,
POSITION PURPOSE: Provide day to day support of operations of Drop-In Center space to provide a trauma-informed, welcoming and healing space for women to find hospitality, respite, sustenance, connection to resources and a sense of support and community.
REPORTS TO: Sisters Program Manager
RESPONSIBILITIES:
Engagement and connection
- Greet new and returning program participants to welcome them to the program.
- Check in participants and assist with securing their belongings in lockers.
- Conduct intake process with new women when they are ready.
- Maintain a regular onsite presence at Sisters Program Drop-In Center, including daily site opening and closing responsibilities.
- Perform necessary activities so that the Drop-In center provides a safe, clean, comfortable, respectful, and inclusive environment for program participants.
- Implement planned social activities (e.g. birthdays, award celebrations, art activities etc.) with the approval of the Program Manager to engage and encourage client participation.
- Identify and support women in crisis with Sisters staff.
- Work with Sisters’ staff to link women with urgent and ongoing resources provided by Sisters, the Benedict Center and community partners.
Respite and Hospitality
- Provide weekly inventory updates to Program Manager. Perform stocking and disposing of expired food.
- Meal preparation; cooking, serving, and cleaning in timely manner.
- Work with Sisters staff to supervise sleeping area and shower area as needed.
- Provide daily cleaning and maintenance of the Drop-In center.
- Sort, organize, and distribute donations to program participants, track distribution of bus tickets.
Volunteer and Intern Support and Supervision; Working with Community Partners
- Assist Program Manager in orientation of volunteers and interns, including program participants taking on volunteer roles.
- Support volunteers and interns performing duties including meal preparation, clean-up, washing of drop-in center laundry and donations organization.
- Welcome and assist community partners who have a role in the Drop-in Center including housing navigation, HIV/STD testing, evaluation, and other initiatives.
- Assist working groups meeting at the Drop-In Center with needs for space or technology.
Evaluation and Data Collection
- Collect drop-in center daily attendance, participation and additional identified outcomes as directed by Program Manager, and share updates at meetings.
- Provide data collection support for program.
Sisters Program Support and Connection
- Participate in program staff meetings, in-service trainings, and staff development opportunities.
- Maintain strong communication with all Sisters staff.
- Meet with Program Manager on regular basis for supervision and support.
- Other duties as assigned.
QUALIFICATIONS:
- Minimum 2 years of experience working in programs that serve women, preferably women involved with the criminal justice system.
- Ability to work well with women from diverse social, economic, racial, and ethnic backgrounds in respectful environment.
- Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability, and cultural competence.
- Strong verbal and written communication skills.
- Ability to participate, with support, in de-escalating and resolving conflict constructively.
- Ability to work flexible hours to accommodate Drop-In Center early morning, evening and weekend hours.
- Ability to foster an environment of collaboration with program and agency staff.
- Computer literacy and experience with databases and Excel worksheets, preferred.
- Valid driver’s license, reliable transportation and automobile insurance are required.
- Physical requirements include the ability to sit, stand, and/or walk for extended periods of time as well as lift to 20 pounds.
TERMS:
- Part-time, non-exempt position
- Paid vacation and personal/sick time
- 12 paid holidays
- Opportunity to join a caring and committed team of professionals.
Benedict Center is committed to a diversified workforce
To Apply: Email Cover Letter and Resume to hr@benedictcenter.org