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Available Job Positions:

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Northside Drop-In Center Advocate


Street Outreach Specialist


 
 

POSITION: Drop-In Center Advocate, Sisters Program
 
REPORTS TO:  Sisters Program Director                  LOCATION:  Northside Drop-In Center
 
POSITION PURPOSE:  Provide day to day coordination of operations of Drop-In Center space to provide a trauma-informed, welcoming and healing space for women to find hospitality, respite, sustenance, connection to resources and a sense of support and community.
 
RESPONSIBILITIES:
 
Engagement and connection
  • Greet new and returning program participants to welcome them to the program.
  • Conduct intake process with new women when they are ready.
  • Assist Sisters Advocates and Counselors in addressing the crisis stabilization needs of clients:  providing emotional support, helping women with problem solving, conducting safety planning and supporting women in moving from pre- contemplation toward goals that assist them in changing their lives. 
  • Maintain a regular onsite presence at Sisters Program Drop-In Center, coordinating drop-in center operations including daily site opening and closing responsibilities.
  • Ensure the Drop-In center provides a safe, clean, comfortable, respectful and inclusive environment for program participants.
  • Coordinate and implement ongoing social activities (e.g. birthdays, award celebrations, art activities etc.) to engage and encourage client participation.
  • Identify and support women in crisis with Sisters staff.
  • Work with Sisters’ staff to link women with urgent and ongoing resources provided by Sisters, the Benedict Center and community partners.
 
Respite and hospitality coordination
  • Manage weekly inventory including ordering, shopping, stocking and disposing of expired food.
  • Manage kitchen and meal preparation to include menu planning, cooking, serving, and cleaning in timely manner.
  • Coordinate access to lockers for personal storage, sleeping area and shower area as needed
  • Provide daily cleaning and maintenance of the Drop-In center, including coordination with building maintenance and other partners. 
  • Sort, organize, and distribute donations to program participants, track distribution of bus tickets.
  • Coordinate with on-going donors and Advisory Board partners on program needs.
  • Maintain and update basic office equipment and communicate with service vendors as needed.
 
Volunteer and intern support and supervision; working with community partners
  • Assist Program Director in recruitment, screening and orientation of volunteers and interns, including program participants taking on volunteer roles.
  • Supervise and support volunteers and interns including meal preparation, clean-up, washing of drop-in center laundry and donations organization.
  • Welcome and guide community partners who have a role in the Drop-in Center including housing navigation, HIV/STD testing, evaluation and other initiatives.
  • Coordinate community partners who provide resources such as sexual health supplies or cleaning services.
  • Assist working groups meeting at the Drop-In Center with needs for space or technology.
  • Implement agency and program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
 
Evaluation and data collection
  • Provide data collection support for program:  track drop-in center daily attendance, participation, and additional identified outcomes; share updates at meetings; enter data
into Service Point as needed. 
  • Identify and document Drop-In center trends and outcomes with feedback from center staff, community partners, program participants and share with Program Director on regular basis.
  • Work with Program Director to evaluate the Drop-In Center and adjust work plans as needed.
 
Sisters Program support and connection
  • Participate in program staff meetings, in-service trainings and staff development opportunities.
  • Maintain strong communication with all Sisters staff.
  • Meet with Program Director on regular basis for supervision and support.
  • Other duties as assigned.
 
QUALIFICATIONS:
  • Bachelor’s Degree in Human Services, Women’s Studies, Criminology, Sociology or related areas preferred or equivalent with experience.
  • Minimum 2 years of experience working in programs that serve women.
  • Ability to work well with women from diverse social, economic, racial, and ethnic backgrounds in respectful environment.
  • Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability and cultural competence.
  • Strong verbal and written communication skills.
  • Ability to mediate, de-escalate, and resolve conflict constructively.
  • Ability to work independently, in a self-directed manner, exercise independent judgment and discretion about day-to-day operations of drop-in center.
  • Ability to work flexible hours to accommodate Drop-In Center early morning, evening and weekend hours.
  • Ability to foster an environment of collaboration with program and agency staff.
  • Computer literacy and experience with databases and Excel worksheets.
  • Valid driver’s license, reliable transportation and automobile insurance are required.
  • Physical requirements include the ability to sit, stand, and/or walk for extended periods of time as well as lift up to 20 pounds.
 
TERMS:  Full-time exempt position with benefits
  
Benedict Center is committed to a diversified workforce
Women and People of color are strongly encouraged to apply.
Please email resume and cover letter to:
Human Resources
kbauernfeind@benedictcenter.org


TITLE OF POSITION: Pretrial Advocate/Counselor

DESCRIPTION OF DUTIES: The primary responsibility for this position is to provide counseling, case management, and support to women involved in pretrial diversion through Diversion or Deferred Prosecution Agreements as well as general clients of the Benedict Center. The position includes the following responsibilities:
 

  • Provide case management, therapy, facilitate groups and monitoring for clients of the Benedict Center
  • Utilize the DSM-5 in conjunction with an assessment to diagnose and create treatment plans
  • Write letters for upcoming court appearances, contact women to remind them of court dates
  • Contact referral sources as needed and make referrals to appropriate community resources
  • Meet regularly with clients based on risk and need and document progress towards meeting case plan goals in database
  • Attend and prepare reports for monthly staffing with Public Defender’s and District Attorney’s office
  • Accompany participants to court and be mindful of professional representation
  • Obtain drug screens from participants and submit results to court
  • Perform AODA screens to determine whether there is a need for drug and alcohol treatment
  • Coordinate orientation sessions, assessments, and develop program schedules for participants
  • Assist with other group facilitation when needed
  • Provide Social Work Field Instruction to student interns
 SKILLS AND QUALIFICATIONS:
  • Commitment to the mission of creating a system of justice that is fair and treats victims, offenders and the community with dignity and respect
  • Training in Trauma-Informed Care principles and Motivational Interviewing practices
  • Proven ability to work effectively as part of a multidisciplinary team and to advocate on behalf of clients within the criminal justice system and the community
  • Commitment to providing services that are gender-responsive, evidence-based and that reflect the practices of Stages of Change Theory and Harm Reduction
  • Ability to communicate and work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds, and women with disabilities, in an open and respectful environment
  • Sound judgement and ability to deescalate situations with clients
  • Ability to work independently in a self-directed manner and as part of a team
  • Highly organized and self-directed
  • Excellent verbal and written communication skills
  • SAC-IT or LPC-IT required; SAC or LPC preferred
  • Experience working with women in substance use issues and criminal justice involvement preferred
 EDUCATION
  • Master’s degree in social work, criminal justice, psychology, or related human services field required
 POSITION TERMS
  • 40 hours per week
  • Located at Benedict Center, 1849 North Martin Luther King Dr., Milwaukee, WI
  • Reports to Clinical Program Director of Women’s Harm Reduction Program
  • Opportunity to join a caring and committed team of professionals.
 BENEFITS
  • Paid vacation and personal/sick time
  • 12 paid holidays
  • Fully-paid single health coverage (family coverage available)
  • Dental and vision insurance available
  • Short-term disability, life, accident and other insurances also available
  
Benedict Center is committed to a diversified workforce

Women and People of color are strongly encouraged to apply.
Please email resume and cover letter to:
Human Resources  kbauernfeind@benedictcenter.org


 

POSITION:           Street Outreach Specialist, Sisters Program

REPORTS TO:      Program Director                                                                            

POSITION PURPOSE:  As a team, provide mobile street outreach to women in the street based sex trade, including sex trafficking and survival sex.

 
RESPONSIBILITIES:
 
Scheduled mobile street outreach as a team
●        Offer practical resources, information and supportive conversation to women who are or might be involved in the street based sex trade in identified North and South side areas.
●        Identify ways that women are protecting their health and safety on the street and offer additional supports and resources.
●        Link women to community resources including food, shelter/housing access, syringe exchange, legal rights, anti-violence advocacy, HIV/STD testing and health care; follow-up to ensure that referrals are appropriate and effective.
●        Share information about the Sisters Program and the Drop-In Centers, encourage women to join the program voluntarily and connect women to Drop-in Center staff.
●        As possible, provide transportation and accompaniment to appointments and urgent legal, safety and healthcare needs or connect to other staff or partners with availability.
●        Make connections with local business owners, residents, criminal justice professionals and other service providers in the areas where Sisters street outreach is active.
●        Implement agency and program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
●        Follow all prescribed protocols for conducting outreach as documented in the outreach program manual and make decisions during outreach that are in the best interest and safety of staff, agency, and clients.
 
Volunteer/intern/new outreach specialist training and support
●        Support, coordinate and supervise outreach volunteers and interns, including Sisters Program participants
 
Evaluation and Data collection
●        Track daily outreach contacts, produce monthly reports and share updates during meetings.
●        Enter data into Service Point as needed.
●        Identify and document outreach trends and outcomes as an outreach team, with feedback from program participants and with the Program Director on a regular basis.
●        Work with Program Director to evaluate outreach program and adjust work plans as needed.
 
 Sisters Program support and connection
●        Participate in program staff meetings, in-service trainings and staff development opportunities.
●        Meet with Program Director on a regular basis for supervision and support.
●        Work with drop-in center staff as a team to coordinate client care, support drop-in center activities and the Sisters Program needs.
●        Represent the Sisters Program at agency and community meetings and events as needed.
●        Connect with staff from local community agencies to better link women to additional resources.
●        Other duties as assigned.
 
Outreach supplies and van maintenance
●        Maintain outreach supplies and inform Program Director of both monthly needs and any potential shortages.
●        Responsible for tracking and coordinating fuel and maintenance of the outreach van.
●        Adhere to all policies and procedures outlined in the Benedict Center Vehicle Handbook.
 
QUALIFICATIONS:
●        High school degree or commensurate with experience.
●        Position demands a self-directed, detail-oriented, flexible person with excellent interpersonal and decision-making skills.
●        Minimum 1 year of experience working in programs that serve women
●        Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds in an open and respectful environment.
●        Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability and cultural competence.
●        Strong verbal and written communication skills, ability to speak effectively before groups
●        Ability to mediate and resolve conflict constructively.
●        Computer literacy and experience with databases and excel worksheets.
●        If in recovery, must show at least one year in maintenance stage.
●        Requires valid driver’s license and clean driving record.
●        Must be able to adapt to a flexible outreach schedule which can change depending on time and location where women are available.
●        This position requires lifting up to 20 pounds as well as standing, walking, sitting and driving for extended periods of time.
●        Bilingual, Spanish speaking a plus
 
TERMS:  This is a full-time hourly position with benefits.
  
Benedict Center is committed to a diversified workforce
Women and People of color are strongly encouraged to apply.
Please email resume and cover letter to:
Human Resources
kbauernfeind@benedictcenter.org


TITLE OF POSITION:  Counselor

 DEPARTMENT:     Women’s Harm Reduction Program
 
DESCRIPTION OF DUTIES:    The primary responsibility for this position is to provide AODA and Mental Health therapy/treatment to program participants including group, individual, and family sessions as needed.  This counselor will be responsible for providing counseling for women referred to our program. Specific responsibilities include, but are not limited to the following: 
  • Conduct needs assessments with client and develop appropriate treatment plan and treatment plan reviews
  • Utilize the DSM-5 in conjunction with an AODA screen and risk assessment to diagnose and create treatment plans
  • Facilitate evidence based groups including Seeking Safety (trauma), AODA, Moving On (CBT), and other treatment, skill development  and psychoeducation groups as assigned.
  • Insure participants are provided drug screens, and submit results to referral sources as needed
  • Provide individual counseling to participants on a regular basis
  • Maintain a collegial working relationship with Benedict Center treatment team and with staff from other agencies providing ongoing care or supervision of client for coordination of client services
  • Attend clinical supervision meetings
  • Attend staff meetings and staffings with medical director and system partners
  • Complete all documentation for treatment plans, discharge summaries, training, and all other documentation to comply with all state certification regulations
  • Participate in client registration/orientation sessions as needed
  • Complete reports and documentation that are required for Community Corrections, Courts, other agencies and funding sources
  • Attend in-service training and staff development activities
  • Attend other trainings as is deemed necessary to provide services
 MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:
Bachelor’s Degree or Master’s Degree preferred  in psychology, counseling or social work or other related human services field or commensurate experience. At least 5 years of experience working with women with substance use issues and criminal justice involvement preferred. 
  
 
Licenses and Certifications:
Substance Abuse Counselor (SAC) certification in good standing with  the Wisconsin Department of Safety and Professional Services preferred or willingness to work towards certification.  LPC or LCSW licensure preferred.
 

SKILLS AND QUALIFICATIONS:
    • Experience working with justice-involved women
    • Commitment to the mission of creating a system of justice that is fair and treats victims, offenders and the community with dignity and respect
    • Training in Trauma-Informed Care principles and Motivational Interviewing practices
    • Proven ability to work effectively as part of a multidisciplinary team and to advocate on behalf of clients within the criminal justice system and the community
    • Commitment to providing services that are gender-responsive, evidence-based and that reflect the practices of Stages of Change Theory and Harm Reduction
    • Demonstrated ability to advocate on behalf of clients with Probation Agents, Courts, landlords, and other government agencies
    • Ability to communicate and work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds, and women with disabilities, in an open and respectful environment
    • Commitment to self-reflection, accountability and commitment to providing culturally-effective services
    • Strong verbal and written communication skills, including experience with group facilitation
    • Sound judgement and ability to deescalate situations with clients
    • Ability to work independently in a self-directed manner and as part of a team
    • Computer literacy and experience with databases and excel spreadsheets
    • Valid driver’s license and reliable transportation and automobile insurance, preferred as local travel within Milwaukee County is required
 POSITION TERMS:
    • Part-time, non-exempt position
    • Paid vacation and personal/sick time prorated based on part-time status
    • Paid  holidays
    • Located at Benedict Center, 1849 N. MLK Dr., Milwaukee, WI 53212
    • Reports to Clinical Program Director of Women’s Harm Reduction Program
    • Opportunity to join a caring and committed team of professionals
 
Benedict Center is committed to a diversified workforce.
Candidates of color are strongly encouraged to apply.
Please email resume and cover letter to:
kbauer@benedictcenter.org