Join us in our work to improve the health and safety of women and communities.

 

 

Available Job Positions:

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Counselor/Case Manager 

Southside Drop-In Center Advocate 

Sexual Assault Advocate - Case Manager


TITLE OF POSITION:  Counselor/Case Manager
PROGRAM:            Sisters Program
REPORTS TO:       Sisters Program Director
 
POSITION PURPOSE: Provide crisis counseling, individual therapy, therapeutic groups, and case management services for Sisters Program participants in two drop-in centers.

RESPONSIBILITIES:
 
Crisis support, case management services, individual therapy and therapeutic groups
  • Maintain a regular onsite presence at Sisters Program Drop-In Centers providing trauma informed, culturally competent crisis intervention and emotional support for women in the program and ongoing case management services.
  • Meet with clients individually on a weekly basis and/or as needed to identify needs, facilitate referrals to community resources  including shelter/housing, food, clothing, harm reduction supports for active drug users, healthcare, transportation and other public assistance, assist clients in setting personal goals and monitor progress and achievement of these goals.
  • Administer program assessments to new and current participants; work with participants to develop program schedules, treatment plans, and plan reviews every 90 days.
  • Conduct follow-up with women to ensure they have been successfully connected to the resources and supports they need.
  • Provide support and advocacy to clients involved in Municipal Court, Circuit Court, and/or Family court in consultation with Benedict Center and Sisters staff familiar with these systems.
  • Facilitate evidence-based curriculums, psycho-educational and support groups with participants.
 Community and agency-wide connections
  • Ensure women are connected to other Benedict Center program activities when appropriate to support their growth and independence.
  • Develop collaborative relationships with staff of local community agencies in order to provide client with coordination of care services and services outside the Sisters Program scope.
  • Implement agency and program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
  • Coordinate community partners leading group education at the Drop-in Centers.
 Sisters Program support and communication
  • Assist in ensuring the Drop-In Center provides a safe, respectful and inclusive environment for program participants.
  • Maintain strong and supportive relationships with program participants to address their basic needs, personal growth and attainment of personal goals.
  • Review intake assessments of new participants and support drop-in center staff in identifying ways to best support participants.
  • Assist other Sisters Program staff who are working with women with more significant mental health needs.
  • Participate in program staff meetings, in-service trainings and staff development opportunities.
  • Meet with Program Director and clinical supervisor on regular basis for supervision and support.
  • Other duties as assigned.
 Evaluation and data collection
  • Document activities and outcomes, secure feedback from program participants and share with the Program Director on a regular basis.
  • Complete and submit case file documentation in a timely manner.
  • Review all client files with Program Director for best practices and quality assurance.
  • Assist in transition to electronic medical record system.
  • Maintain strong communication with all Sisters staff.
  • Work with Program Director and sexual assault advocate/case manager to evaluate the advocacy and case management outcomes and adjust work plans as needed.
 QUALIFICATIONS:
  • Master’s Degree in Social Work, Psychology, or related areas.
  • Licensed or training license in AODA or mental/behavioral health preferred i.e. LPC, LPC-IT, CSAC, or SAC-IT.
  • Trained in and experience administering and interpreting diagnostic assessments and treatment plans as well as providing individual and group treatment.
  • Minimum 2 years of experience working in programs that serve women.
  • Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds in an open and respectful environment.
  • Understanding of and commitment to harm reduction practice, trauma-informed care, self- reflection, accountability and cultural competence.
  • Commitment to utilizing evidence-based practices.
  • Strong verbal and written communication skills.
  • Ability to mediate and resolve conflict constructively.
  • Ability to work independently in a self-directed manner.
  • Ability to foster an environment of team work with program and agency staff.
  • Computer literacy and experience with databases and excel worksheets.
  • Ability to work flexible hours to accommodate early morning, evening and weekend hours.
  • Valid driver’s license, reliable transportation and automobile insurance are required as local travel within Milwaukee County is a requirement.
 
TERMS: This is a full-time, exempt position.

Benedict Center is committed to a diversified workforce.
Candidates of color are strongly encouraged to apply.
Please email resume and cover letter to:
kbauer@benedictcenter.org
 
TITLE OF POSITION:  Drop-In Center Advocate, Sisters Program

REPORTS TO:  Sisters Program Director                  LOCATION:  Southhside Drop-In Center
 
POSITION PURPOSE:  Provide day to day coordination of operations of Drop-In Center space to provide a trauma-informed, welcoming and healing space for women to find hospitality, respite, sustenance, connection to resources and a sense of support and community.
 
RESPONSIBILITIES:
 
Engagement and connection
●        Greet new and returning program participants to welcome them to the program.
●        Conduct intake process with new women when they are ready.
●        Assist Sisters Advocates and Counselors in addressing the crisis stabilization needs of clients:  providing emotional support, helping women with problem solving, conducting safety planning and supporting women in moving from pre- contemplation toward goals that assist them in changing their lives. 
●        Maintain a regular onsite presence at Sisters Program Drop-In Center, coordinating drop-in center operations including daily site opening and closing responsibilities.
●        Ensure the Drop-In center provides a safe, clean, comfortable, respectful and inclusive environment for program participants.
●        Coordinate and implement ongoing social activities (e.g. birthdays, award celebrations, art activities etc.) to engage and encourage client participation.
●        Identify and support women in crisis with Sisters staff.
●        Work with Sisters’ staff to link women with urgent and ongoing resources provided by Sisters, the Benedict Center and community partners.
 
Respite and hospitality coordination
●        Manage weekly inventory including ordering, shopping, stocking and disposing of expired food.
●        Manage kitchen and meal preparation to include menu planning, cooking, serving, and cleaning in timely manner.
●        Coordinate access to lockers for personal storage, sleeping area and shower area as needed
●        Provide daily cleaning and maintenance of the Drop-In center, including coordination with building maintenance and other partners. 
●        Sort, organize, and distribute donations to program participants, track distribution of bus tickets.
●        Coordinate with on-going donors and Advisory Board partners on program needs.
●        Maintain and update basic office equipment and communicate with service vendors as needed.
 
Volunteer and intern support and supervision; working with community partners
●        Assist Program Director in recruitment, screening and orientation of volunteers and interns, including program participants taking on volunteer roles.
●        Supervise and support volunteers and interns including meal preparation, clean-up, washing of drop-in center laundry and donations organization.
●        Welcome and guide community partners who have a role in the Drop-in Center including housing navigation, HIV/STD testing, evaluation and other initiatives.
●        Coordinate community partners who provide resources such as sexual health supplies or cleaning services.
●        Assist working groups meeting at the Drop-In Center with needs for space or technology.
●        Implement agency and program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
 
Evaluation and data collection
●        Provide data collection support for program:  track drop-in center daily attendance, participation, and additional identified outcomes; share updates at meetings; enter data
into Service Point as needed. 
●        Identify and document Drop-In center trends and outcomes with feedback from center staff, community partners, program participants and share with Program Director on regular basis.
●        Work with Program Director to evaluate the Drop-In Center and adjust work plans as needed.
 
Sisters Program support and connection
●        Participate in program staff meetings, in-service trainings and staff development opportunities.
●        Maintain strong communication with all Sisters staff.
●        Meet with Program Director on regular basis for supervision and support.
●        Other duties as assigned.
 
QUALIFICATIONS:
●        Bachelor’s Degree in Human Services, Women’s Studies, Criminology, Sociology or related areas preferred or equivalent with experience.
●        Minimum 2 years of experience working in programs that serve women.
●        Ability to work well with women from diverse social, economic, racial, and ethnic backgrounds in respectful environment.
●        Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability and cultural competence.
●        Strong verbal and written communication skills.
●        Ability to mediate, de-escalate, and resolve conflict constructively.
●        Ability to work independently, in a self-directed manner, exercise independent judgment and discretion about day-to-day operations of drop-in center.
●        Ability to work flexible hours to accommodate Drop-In Center early morning, evening and weekend hours.
●        Ability to foster an environment of collaboration with program and agency staff.
●        Computer literacy and experience with databases and Excel worksheets.
●        Valid driver’s license, reliable transportation and automobile insurance are required.
●        Physical requirements include the ability to sit, stand, and/or walk for extended periods of time as well as lift up to 20 pounds.
 
TERMS:  Full-time exempt position with benefits
  
Benedict Center is committed to a diversified workforce
Women and People of color are strongly encouraged to apply.
Please email resume and cover letter to:
Human Resources
kbauernfeind@benedictcenter.org


TITLE OF POSITION:  Sexual Assault Advocate - Case Manager, Sisters Program

REPORTS TO:      Sisters Program Director                                                           

POSITION PURPOSE:  Provide sexual assault advocacy and individual case management services for Sisters Program participants in two drop-in centers.

 RESPONSIBILITIES:

Advocacy and case management
  • Maintain a regular onsite presence at Sisters Program Drop-In Centers providing; advocacy, crisis support, and on-going case management services. 
  • Provide trauma informed, culturally competent, crisis intervention and emotional support for women in the program through a process of listening, providing emotional support, identifying options, problem solving and skill development.
  • Advocate on behalf of women who are identified by systems as having been sexually assaulted and/or sex trafficked and women who want to report those experiences with systems to ensure their interests are represented and their rights are upheld, including in-person accompaniment with healthcare providers, law enforcement, and other court proceedings.
  • Provide support and advocacy to clients involved in Municipal Court, Circuit Court, and/or Family court in consultation with Benedict Center and Sisters staff familiar with these systems.
  • Educate all Sisters participants on their rights and protections as victims of crime.
  • Meet with clients individually on a weekly basis and/or as needed to identify needs, facilitate referrals to community resources  including shelter/housing, food, clothing, harm reduction supports for active drug users, healthcare, transportation and other public assistance, assist clients in setting personal goals and monitor progress and achievement of these goals.
  • Conduct follow-up with women to ensure they have been successfully connected to the resources and supports they need.
 
Community and agency-wide connections
  • Ensure women are connected to other Benedict Center program activities when appropriate to support their growth and independence.
  • Collaborate with  local victim services providers to share information about the unique challenges and barriers experienced by women in the street-based sex trade.
  • Identify additional community resources who can also assist women in the street-based sex trade.
  • Develop collaborative relationships with staff of local community agencies in order to provide client with coordination of care services and services outside the Sisters Program scope.
  • Implement agency and program initiatives that require involvement of Sisters staff including housing assessments, surveys and community partnerships.
 
Sisters Program support and communication
  • Assist in ensuring the Drop-In Center provides a safe, respectful and inclusive environment for program participants.
  • Maintain strong and supportive relationships with program participants to address their basic needs, personal growth and attainment of personal goals. 
  • As possible, co-facilitate and assist with groups conducted with participants.
  • Support drop-in center staff, if needed, in conducting program orientation and intake sessions with new clients.
  • Assist other Sisters Program staff who are working with women who’ve been sexually assaulted and/or sex trafficked to ensure the women receive the care and services they need.
  • Participate in program staff meetings, staffing with system partners, in-service trainings and staff development opportunities.
  • Meet with Program Director on a regular basis for supervision and support.
  • Other duties as assigned.
 
Evaluation and data collection
  • Document activities and outcomes, secure feedback from program participants and share with the Program Director on a regular basis.
  • Complete and submit case file documentation in a timely manner.
  • Work with Program Director on any specific billing requirements for funding sources.
  • Maintain strong communication with Sisters staff.
  • Work with Program Director and clinical counselor/case manager to evaluate the advocacy and case management outcomes and adjust work plans as needed.
 
QUALIFICATIONS:
  • Bachelor’s Degree in Social Work, Psychology, or related areas or commensurate with experience.
  • Minimum 2 years of experience working in programs that serve women.
  • Ability to work well with women from diverse economic, racial, ethnic, gender, sexual orientation, and religious backgrounds in an open and respectful environment.
  • Understanding of and commitment to harm reduction practice, trauma-informed care, self-reflection, accountability and cultural competence.
  • Commitment to utilizing evidence-based practices.
  • Strong verbal and written communication skills.
  • Ability to mediate and resolve conflict constructively.
  • Ability to work independently in a self-directed manner.
  • Ability to foster an environment of team work with program and agency staff.
  • Computer literacy and experience with databases and excel worksheets.
  • Ability to work flexible hours to accommodate early morning, evening and weekend hours.
  • Valid driver’s license, reliable transportation to transport clients at times and automobile insurance are required as local travel within Milwaukee County is a requirement.
 
TERMS:  This is a full-time, exempt position.

Benedict Center is committed to a diversified workforce
Women and People of color are strongly encouraged to apply.
Please email resume and cover letter to:
Human Resources
kbauernfeind@benedictcenter.org